vodafoneziggo rotterdam call centre
2017-09-26 22:13
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当你想到一个呼叫中心时,你可能会想到一排人坐在一排的桌子上,坐在一间没有特色的后房里。但呼叫中心正在发生变化。在许多公司,他们现在是与客户的第一接触点,在发展新业务和确保客户满意方面越来越重要。高科技和快节奏,多个联络点,从电子邮件和信息系统,视频和语音电话,他们也需要有动力和训练有素的工作人员。随着企业认识到它们日益重要,锅炉房方式正在消失,呼叫中心正开始转变为企业中心。
Ziggo的呼叫中心分布在几个大型开放规划区域,进化设计将这些区域转换成一系列较小的工作空间,采用简单的木框、隔音板或改变地板等低成本解决方案来划分不同的区域。
现在,工作人员可以选择在各种不同的领域工作,如植物覆盖的“温室”,明亮的黄色口音和彩色地砖的开放式空间,或者更多的城市风格的区域,使用回收的木制托盘来分割和装饰。
建筑师说,在呼叫中心,每个人都做同样的工作,需要同样的设备,所以倾向于把一组桌子放在一条线上。“我们决定采取不同的方式,在空间内创造一系列不同的环境,这样员工就可以选择他们喜欢工作的氛围。”
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Firm Evolution Design
Type Commercial › Office
STATUS Built
YEAR 2015
SIZE 25,000 sqft - 100,000 sqft
Photos Peter Wuermli
keywords:architecture, architecture news, interiors, interior design, portfolio, spec, brands, marketplace, products VodafoneZiggo
关键词:建筑,建筑新闻,室内设计,组合,规格,品牌,市场,VodafoneZiggo产品
当你想到一个呼叫中心时,你可能会想到一排人坐在一排的桌子上,坐在一间没有特色的后房里。但呼叫中心是樟宜.。
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